Portlanded

July 1, 2007

My Miserable iPhone Experience, Part 3

Filed under: Apple, iPhone, Technology — Tom @ 9:40 am

I’m already wrestling with whether to return my iPhone, given the difficulties described in Part 1 and Part 2. Now I’m finding that I’m not getting some text messages. Nothing my girlfriend has sent from her T-Mobile phone has made it to the iPhone, even when replying to text messages from me. I tried sending a text message from my old T-Mobile phone and that never arrived, either.

Anyone else experienced problems on a new iPhone account with text messages coming from outside the AT&T network?

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7 Comments »

  1. Eeks. Sorry to hear about your iphone woes. Whatever the case, thanks for a good review on the phone. I still have to wait til’ 2008 for it to reach Asia. In the meantime, hang in there.

    Comment by 强仔 — July 1, 2007 @ 6:31 pm

  2. I’m moving a t-mobile number to ATT for my iPhone and all I can do so far (23 hours after activation) is make a call. No receiving calls or sending or receiving texts.

    Comment by Brant — July 2, 2007 @ 3:27 pm

  3. Oh.. and I’m down by Salem, OR

    Comment by Brant — July 2, 2007 @ 3:27 pm

  4. I feel your pain. I activated my iPhone here in Chicago on Friday at 7p.m. I was immediately able to make phone calls and use all of the other features but my number still has not been ported over. It’s been 72 hours now. My incoming phone calls and text messages are still coming through on my old Sprint phone. Every customer service rep I talk to at AT&T has a different story as to why the port is not complete yet. So I went to the AT&T store to get a new sim card so I could restart the activation process and get a new number, they told me I would have to pay $25 for the sim card and then go through a number of steps with Apple to get the card provisioned to work with the iPhone. I declined. After everything that I’ve gone through so far, I don’t need any more steps. Now I’m on hold, AGAIN, for going on 30 minutes with AT&T Customer service to hopefully get somebody who’s willing to help.

    Comment by Nate — July 2, 2007 @ 4:27 pm

  5. Nate, I’m on the phone with AT&T right now myself — have been for about an hour. They are definitely trying to help but I think systems and outdated regulations make it difficult.

    I really don’t think you need to try activation again. I think your number will eventually move over. My problems have been caused by the fact that I activated my phone in Oregon and want to port over an Illinois number. Good luck.

    Comment by Tom — July 2, 2007 @ 4:41 pm

  6. I think it’ll make it over eventually, Brant. Having you tried calling and speaking to their porting group?

    Comment by Tom — July 2, 2007 @ 4:42 pm

  7. 强仔, thanks for the support.

    Comment by Tom — July 2, 2007 @ 4:42 pm


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